Surveys

Staff Engagement

 

 

 

 

 

Customer Satisfaction Index (CSI) 

Improving the customer experience is one of Financial and Administrative Services’ (FAS) True North pillars of excellence to support the UCSF mission. Our FAS-wide customer survey program strives to capture your feedback in a way that both respects your time and helps us continuously improve. 

VIEW THE FY21 FAS CUSTOMER SATISFACTION UPDATE

View the FY19 FAS Customer Satisfaction Update

View the FY18 FAS Customer Satisfaction Update

 

 

Staff Engagement Survey
info sheet (pdf)

FAS Staff Engagement Survey Info Sheet

 


Customer Satisfaction Index (CSI) 
The Basics (pdf) 

Customer Satisfaction Index infosheet

 

 

 

 

 

 

 

Customer Satisfaction Index (CSI) 
Snapshot of FY21 Results 

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