What is your main role in the UCPath Change Agent Network?
My main focus is getting messages to our leaders who are directly supporting staff. Implementation is a little more complicated for us because UCSF IT serves both campus and Health and a large number of employees have split appointments.
How do you personally deal with change?
In general, I hate change. But when you have to do it, you have to figure out the best way to understand it. To get others on board with change, I talk about our current process, what will change and the timeline. Most of the time once you are through it, it’s better.
