The lost items of UCSF
Many of us can relate to the panic of a missing item, especially our treasured mobile phones. Tricia knew when she saw the lost phone that someone would be missing it. She also noticed the phone seemed old and a bit worn, possibly belonging to an elderly visitor. With 34 years of experience at UCSF, Tricia is always paying particular attention to our vulnerable patients and visitors that may need extra help, especially the elderly. She could see a partial name on the phone, so she looked up the information on Google and left a message on the phone owner’s home phone. At the same time, a dispatcher had already sent an officer to the gentleman who lost it to make a report. Everyone was delighted with the good news that his phone was recovered, as there isn't always a happy ending. Tricia shares a time when an ill patient and her mother couldn’t find a bag of critical medications. They were distraught and couldn't afford to replace them, and it stuck with her. What’s the strangest thing anyone has turned in? When she managed Lost and Found for UCSF PD, she was the unlucky recipient of many lost socks and underwear from Fitness & Recreation. As they say, there’s never a dull day!