Staff Engagement
- 2024 FAS Staff Enagagement Survey Results, July 2024
- 2023 FAS Staff Engagement Survey Results, July 2023
- 2022 FAS Staff Engagement Survey Results, July 2022
- 2021 FAS Staff Engagement Survey Results, July 2021
- 2019 FAS Staff Engagement Survey Results, July 2019
- 2018 FAS Staff Engagement Survey Results, July 2018
Customer Satisfaction Index (CSI)
Improving the customer experience is one of Financial and Administrative Services’ (FAS) True North pillars of excellence to support the UCSF mission. Our FAS-wide customer survey program strives to capture your feedback in a way that both respects your time and helps us continuously improve.
VIEW THE FY24 FAS CUSTOMER SATISFACTION UPDATE
VIEW THE FY23 FAS CUSTOMER SATISFACTION UPDATE
VIEW THE FY22 FAS CUSTOMER SATISFACTION UPDATE
VIEW THE FY21 FAS CUSTOMER SATISFACTION UPDATE
View the FY19 FAS Customer Satisfaction Update
View the FY18 FAS Customer Satisfaction Update
Staff Engagement Survey
info sheet (pdf)
Customer Satisfaction Index (CSI)
The Basics (pdf)
